FAQ

As you just know Pinyi Culture Gift for a few minutes and you may have some questions:

1. Do your products are safety for children?
Yes,all the products are non toxic for kids,our product materials such as ink,PVC,PET,paper are all with SGS testing report which can meet the
EN-71,REACH,Proposition 65, safety requirments.
Before you place the order we can send sample to designtated lab for testing, then there would be no risk for you.

2.Our company product team need to develop some new ideas with new technic, can you help to do that?

We are manufacturers and also be happy to develop more new products for clients,we can integrate resources and experience
to create new ideas.

3. You can produce many different products, how can you ensure the quality?

As mentioned we have more than 15 years experience in printing field, we know the product technics well and have a QC team to inspect
all process, the finished products would 100% re-inspect to make sure all products are qualified.

4.Do you offer free samples for reference?

Yes of course, sample is necessary to let you know our product details and quality. You just need to send us your mail info then samples 
can be despatched in 3 business days.

5.What's your MOQ for OEM order? Any additional cost?

Normally the OEM design MOQ is 3,000 pcs/set for each design, there is a mold charge for new items, if the order quantity large  that can be refunded.

6.Can we purchase your own existing items with small quantity?

Yes,if the items we have stock then you can buy them with small quantity,and normally they can ship out in 7 days.

If you have any other questions,welcome to contact 
[email protected]